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I use Chilkat ZIP on VC++ for a software application that's run for years.

Suddenly, some users are reporting that the ZIP file isn't being written at all on their computers. On other computers (like mine), it's fine. I'm guessing (!) it has to do with a Microsoft Windows 10 update or a Microsoft support library changing or being missing.

  1. Are there any similar reports?
  2. Any ideas on what the problem is?
  3. How do I debug it on someone else's computer? Report some error code?
  4. I have a 2010 version. It looks like the latest is 2013. Would it pay to upgrade?
  5. If so, how do I do that and how much would it cost?

asked Dec 19 '16 at 15:46

ZipDick's gravatar image

ZipDick
1


Have you checked the permissions - AD/local accounts. Normally not allowing you to write.

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answered Dec 20 '16 at 11:02

cdlvj130's gravatar image

cdlvj130
12691118

The program is trying to write the ZIP to the same folder that they are writing other files to. So there couldn't be a permission problem.

  1. Does Chilkat ZIP require a MS Runtime that might not be on the computers that are having trouble?
(Dec 20 '16 at 13:28) ZipDick

Duh, I am fighting the same kind of problem, runs fine on a 2k3 server, but simple will not work on a windows 12 server. Failure is totally random. WindowsError: The specified network name is no longer available.

Are you sure you are checking the return code on all chilkat calls?

link

answered Dec 21 '16 at 08:21

cdlvj130's gravatar image

cdlvj130
12691118

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Asked: Dec 19 '16 at 15:46

Seen: 494 times

Last updated: Dec 21 '16 at 08:21

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